Winners & prizes

Alternate winners

Keep alternate winners alongside the original results. Apply the campaign’s published replacement rules when a primary winner cannot complete a claim.

THE OPERATIONAL DETAILS

Prepare an orderly follow-up path.

01

Assign prizes

Connect selected winners with the campaign’s prize inventory.

02

Notify and follow up

Give recipients clear claim instructions and follow-up responsibilities.

03

Track fulfilment

Review voucher and award status after the draw closes.

Questions before you begin.

What happens after winner selection?

Assign prizes, coordinate notifications and follow the claim process. Keep fulfilment status linked to each winner record.

Can rewards be issued as vouchers?

Voucher and barcode management are part of the reward workflow. Define prize details and the handover process with the campaign team.

Does selecting a winner mean the prize has been claimed?

No. Selection, notification and fulfilment are distinct stages. Track the follow-up needed under the campaign’s claim rules.

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